GoodMonks Solutions (“The Company”, “We”, “Us”) respects and values your privacy. Please read this Privacy Policy carefully to gain an understanding of how we handle your information collected on classicmonks.com (“Website”).
At Classic Monks, your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights. By using our website and products, you agree to this Privacy Policy and Terms of Service.
Who We Are
Classic Monks is a division of GoodMonks Solutions, based in Pune, India. We develop WordPress plugins that enhance website performance, design, and productivity.
Our website address is: https://classicmonks.com
What Data We Collect
We collect different types of data depending on how you interact with our website or services:
a) During Plugin Purchase
When you buy a plugin, we collect:
- Full name
- Email address
- Billing address
This is required for invoicing, licensing, and customer support.
b) Newsletter Signup
When you subscribe to our newsletter, we collect:
- Your email address
c) Contact Form
When you reach out through our contact form, we collect:
- Your name
- Your email address
d) Account Registration
To manage your licenses, an account is created using your purchase email. You can update or delete this account anytime.
Cookies & Tracking
We use cookies for:
- Session management (e.g., login state)
- Tracking website usage with Google Analytics
- Analyzing visitor behavior with Microsoft Clarity (for heatmaps, session replays, and user journey analytics)
Cookies help us improve your user experience. You can disable cookies in your browser settings.
Why We Collect Data
We collect only the data we need to:
- Process purchases and deliver plugin licenses
- Send transactional emails (e.g., confirmation, license info)
- Respond to your support requests
- Send you newsletters if you’ve subscribed
Email Communication
We use MailerLite for email marketing. You will only receive newsletters if you opt in.
Transactional emails like order confirmations or license reminders are sent automatically when you make a purchase.
Payment Processing
All payments are securely handled by Dodo Payments via WooCommerce. We do not store your payment details on our servers.
Account & License Management
After purchasing a plugin, you’ll receive access to your Classic Monks account. From there, you can:
- View past purchases
- Access license keys
- Update or delete your data
You’re in control of your account at all times.
Third-party Services
To ensure a smooth user experience, we rely on the following tools:
- Google Analytics – for usage analytics
- Microsoft Clarity – for user interaction analytics, heatmaps, and session insights (Learn more)
- MailerLite – for sending newsletters
- Cloudflare – for CDN, performance, and security
We do not sell or share your personal data with any third parties for marketing purposes.
Data Retention
We retain your information as long as your account remains active. If you delete your account, we remove all associated personal data except where required by law (e.g., invoices for tax compliance).
Your Rights
If you reside in the EU, India, or similar jurisdictions, you have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Export your data
- Withdraw consent for marketing
To request any of the above, please email us at help [at] classicmonks.com
Policy Updates
We may update this policy occasionally to reflect changes in our services or legal obligations. We’ll notify you of significant changes, and you can always find the latest version on this page.
Contact Us
For questions, concerns, or privacy-related inquiries, contact:
GoodMonks Solutions
Narmada Park, Chakan,
Pune, Maharashtra,
India – 410501
GSTIN: 27APYPC3230K1ZN
Email: help [at] classicmonks.com