How to Access the Thank You Page from a WooCommerce Order

What Does the Feature Do?

The default WooCommerce admin gives you order row actions for viewing, editing, and so on, but no quick way to see the customer-facing order confirmation. The Enable Thank You Page Link in Orders feature adds two admin shortcuts:

• An action button on each row of the orders list
• An entry in the edit-order actions dropdown

Both open the order’s thank you (order received) page, so you can see exactly what the customer sees after checkout. When the order belongs to a registered customer, the link is built to let an admin with edit_shop_orders capability preview the page in the customer’s context.

When to Enable It

Enable it when you need to see the customer-facing order confirmation regularly:

• Support staff checking what a customer saw at checkout
• Confirming an order resolved correctly after payment
• Reviewing the order details and download links on the public page
• Onboarding staff to the customer’s checkout experience

Keep it off if you never need the customer-facing page from the order screen.

How to View the WooCommerce Thank You Page from the Order Admin

1. 1
   Step 1

   Enable the Feature

   1. In WordPress admin, open Classic Monks > WooCommerce.
   2. Open the Orders settings area.
   3. Toggle on Enable Thank You Page Link in Orders.

   

2. 2
   Step 2

   Save and Open an Order

   Click Save Changes, then go to WooCommerce > Orders.

3. 3
   Step 3

   Use the Row Action

   Hover over any order row and click the Thank You Page action. The order received page opens in a new tab.

4. 4
   Step 4

   Use the Edit-Order Dropdown

   Open an order in the editor, use its Order actions dropdown, select Thank You Page, and apply it. The page opens for that order.

   The preview runs in the customer’s context for registered users, so you see the page the way the buyer would.

Configuration Options

There are no nested options. The feature’s behavior is determined by the capability check and the excluded-status list.

What Gets Affected

• The orders list: a Thank You Page row action is added
• The order editor: a Thank You Page action appears in the Order actions dropdown
• The preview: for registered customers, an admin can view the order received page in the customer’s context

What Does NOT Get Affected

• The customer-facing checkout and order received pages: these are unchanged
• Regular order row actions: view, edit, and the default actions stay in place
• Orders in cancelled, failed, or trashed status: no thank you link is added for them
• Non-admins: the customer preview logic only engages for users who can edit shop orders

Advanced Options (Developers)

The feature registers its hooks in functions/woocommerce/thank-you-page-link.php, gated on the Enable Thank You Page Link in Orders option:

add_filter( 'woocommerce_admin_order_actions', 'cm_add_thank_you_page_action_button', 10, 2 );
add_filter( 'woocommerce_order_actions', 'cm_add_thank_you_order_action_dropdown', 9999, 2 );
add_action( 'woocommerce_order_action_view_thankyou', 'cm_redirect_to_thank_you_from_order_action' );
add_filter( 'determine_current_user', 'cm_admin_becomes_customer_for_thank_you_page', 20 );
add_filter( 'woocommerce_order_received_verify_known_shoppers', '__return_false' );

• woocommerce_admin_order_actions adds the row-action button, and woocommerce_order_actions (priority 9999) adds the dropdown entry. Both exclude orders in the cancelled, failed, or trash status.
• woocommerce_order_action_view_thankyou handles the dropdown selection and redirects to the order received page.
• determine_current_user drives the customer-context preview: when an adm parameter matches the order’s customer and the user can edit shop orders, it temporarily switches the running user so the page renders as the customer sees it. This runs only on frontend order-received requests.
• woocommerce_order_received_verify_known_shoppers returns false so the preview does not get blocked by WooCommerce’s shopper-verification check.
• The built URL uses the order-received endpoint plus the order key, and appends adm, t, and oid for the customer preview. Filters cm_thank_you_page_url, cm_customer_view_thank_you_url, and cm_thank_you_page_excluded_statuses allow customization. The excluded-statuses filter defaults to array('cancelled', 'failed', 'trash').

Frequently asked questions

Troubleshooting

4 problems and how to fix each one.